Boomerang
Shack
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Boomerang
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Frequently Asked Questions
Yes, it is secure. We at Billabong Factor are accredited merchants with the Bank of South Australia and we do care about your privacy and security very seriously indeed:
If our shopping
cart is not working on your computer, we
apologize for inconvenience. Option 1. To use our secure delivery form, visit Option 4.
By phone: 61-2-9527-0592 Option 5. If you'd like us to call you, please email your telephone number and convenient time to call. International Delivery
When you order from us you are protected by Australian Consumer Law. In every simple contract it implies following conditions:
If one of these conditions is not in place we will gladly replace the goods or will make a full refund at no cost to you If we don't do it for your complete satisfaction, please contact Australian Fair Trading Department - they know how to make us feel bad. Most of our solid wood boomerangs are hand painted by artists, so their design and colors vary. The items shown on the web site are giving general idea how different styles of boomerangs look like. The boomerang you order will be similar to the shown one, but not exact copy of it. If boomerang color or design (for example, kangaroo or lizard) are important to you, please specify that in comments field - we'll try to match your requirements, or if we don't have the right color (design) we will offer you available options. We will replace the goods or make full refund if: the goods you've received are not merchantable quality, and if the goods are returned to us unused in original package by Economy Mail Service. If you decide that this is the case, please email us for the proper return address We are not able to refund payment for the goods, if:
We apologize, we don't supply free samples. If you are a wholesale customer, please email us your inquiry that includes items of your interest and expected quantities. We will offer you our standard sample packages. They are not free, but if you become our regular customer we will deduct the cost of the samples from your 3-rd order. Our current catalogue is available upon your email request. In a meantime, you are welcome to visit our online catalogue pages For many items, if you order few, we are able to offer you better price as we save on delivery and handling charges. For your convenience some items are offered with quantity options. If the quantity you need is different, please email us your inquiry. Corporate gifts information is also available at http://www.australiagift.com/corporate_gifts.htm Export permits
are required for wholesale orders only for some products. |
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Copyright © 2004 Billabong Factor. All rights reserved. |
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7-21 days
4-12 business days